In the course of using this website or availing the products and services vide the online application forms and questionnaires, Nexus Technoware Solution Pvt. Ltd. (NTSPL) may become privy to the personal information of its clients including information that is of a confidential nature.
Nexus Technoware Solution Pvt. Ltd. (NTSPL) is strongly committed to protecting the privacy of its clients and has taken all necessary and reasonable measures to protect the confidentiality of the client information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your confidential information.
As a client we would also urge you to cooperate with Nexus Technoware Solution Pvt. Ltd. (NTSPL) in order to ensure the security of your confidential information and it is recommended that each client necessarily choose their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the customers should use combination of alphabets, numbers and special characters (like !, @, #, $ etc.). Each client should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it.
Nexus Technoware Solution Pvt. Ltd. (NTSPL) undertakes not to disclose the information provided by the clients to any person, unless such action is necessary to:
- Conform to legal requirements or comply with legal process.
- Protect and defend Nexus Technoware Solution Pvt. Ltd. (NTSPL) or its Affiliates’ rights, interests or property.
- Enforce the terms and conditions of the products or services. or
- Act to protect the interests of Nexus Technoware Solution Pvt. Ltd. (NTSPL), its Affiliates, or its members, constituents or of other persons.
Nexus Technoware Solution Pvt. Ltd. (NTSPL) will limit the collection and use of client information only on a need-to-know basis to deliver better service to the clients. Nexus Technoware Solution Pvt. Ltd. (NTSPL) may use and share the information provided by the Clients with its Affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services and notifying or contacting the Clients regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the client information to one or more agents and contractors of Nexus Technoware Solution Pvt. Ltd. (NTSPL) and their sub-contractors, but such agents, contractors and sub-contractors will be required to agree to use the information obtained from Nexus Technoware Solution Pvt. Ltd. (NTSPL) only for these purposes.
Our Site may contain advertisements, references and links to other websites and organizations. We may also use third parties to display or serve advertising on the Site and our web-based newsletters. Often these third party advertising companies employ cookie and web bug technologies to measure advertising effectiveness. You should be aware that different rules may apply to the collection, use or disclosure of your information by third parties in connection with their advertisements, promotions and other websites you encounter on the Internet. The use of such technology by these third parties is within their control and not ours and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard.
The client authorizes Nexus Technoware Solution Pvt. Ltd. (NTSPL) to exchange, share, part with all information related to the details and transaction history of the clients to its Affiliates / banks / financial institutions / credit bureaus / agencies/ participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Nexus Technoware Solution Pvt. Ltd. (NTSPL) liable for use or disclosure of this information.
Nexus Technoware Solution Pvt. Ltd. (NTSPL) will occasionally update this Privacy Statement to reflect company and client feedback. When Nexus Technoware Solution Pvt. Ltd. (NTSPL) posts changes to this Statement, you will see the word “updated” next to the Privacy Statement link on the front page of Nexus Technoware Solution Pvt. Ltd. (NTSPL). If there are material changes to this Statement or in how Nexus Technoware Solution Pvt. Ltd. (NTSPL) will use your personal information, Nexus Technoware Solution Pvt. Ltd. (NTSPL) will prominently post such changes prior to implementing the change. Nexus Technoware Solution Pvt. Ltd. (NTSPL) encourages you to periodically review this Statement to be informed of how we are protecting your information.
Information Collected Through Website, Social Media & Digital Marketing Campaigns
Nexus Technoware Solution Pvt. Ltd. (NTSPL) may collect personal, professional and business information through its official website, contact forms, enquiry forms, product demonstrations, customer support channels, email communications, social media platforms, webinars, exhibitions, digital advertising campaigns and other online or offline marketing initiatives.
Such information may be collected directly from users or through authorized lead generation platforms including, but not limited to, LinkedIn, Facebook, Instagram, WhatsApp, Google, YouTube, X (formerly Twitter) and other digital platforms.
The information collected may include, but is not limited to:
- Name
- Company/Organization Name
- Designation
- Email Address
- Mobile Number
- Office Address
- Country/Region
- Industry Information
- Business Requirements
- Product or Service Interests
- Communication Preferences
- IP Address, Browser Information, Device Information and Website Usage Analytics
- Any additional information voluntarily shared by the user
Purpose of Data Collection
NTSPL collects and processes such information solely for legitimate business purposes, including but not limited to:
- Responding to enquiries, demonstrations and support requests.
- Providing quotations, proposals, presentations and technical consultations.
- Delivering software products, cloud services, managed services and customer support.
- Managing customer relationships and business communications.
- Sending newsletters, product announcements, event invitations and marketing communications where permitted by law.
- Conducting market research, analytics, customer satisfaction surveys and service improvement initiatives.
- Detecting, preventing and investigating security incidents or fraudulent activities.
- Complying with applicable legal, regulatory, contractual and statutory obligations.
Data Privacy, Security & Confidentiality
NTSPL is committed to maintaining the highest standards of privacy, confidentiality and information security.
All information collected through our website, digital platforms, social media campaigns, online advertisements, lead generation campaigns, webinars, events, or any other communication channels is handled with strict confidentiality.
NTSPL implements appropriate administrative, physical and technical safeguards to protect personal and business information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Our information security practices are governed by internationally recognized standards, including secure software development practices, vulnerability assessment and penetration testing (VAPT), secure coding principles based on OWASP recommendations, role-based access control, encryption where applicable, regular security monitoring, backup procedures and controlled access to business information.
Non-Disclosure and Third-Party Sharing
NTSPL values the trust placed in us by our customers, partners and website visitors.
We do not sell, rent, lease, trade, distribute, or disclose any personal or business information collected through our website, social media platforms, advertising campaigns, or other marketing activities to any third party for commercial or marketing purposes.
Information may only be disclosed under the following circumstances:
- To authorized NTSPL employees, consultants, or service providers strictly on a need-to-know basis and subject to appropriate confidentiality obligations.
- To trusted technology partners engaged solely for providing services on behalf of NTSPL under contractual confidentiality requirements.
- Where disclosure is required by applicable law, court order, governmental authority, or regulatory body.
- Where the user has provided explicit consent for such disclosure.
Lead Information Collected Through Digital Marketing Campaigns
Information received through Meta (Facebook & Instagram), LinkedIn, Google Ads, WhatsApp Business, email campaigns, webinars, exhibitions, referral programs, landing pages, or any other lead generation initiatives shall be treated as confidential business information.
Such information shall be used exclusively by NTSPL for business communication, customer engagement, product demonstrations, proposal submissions, service delivery and relationship management.
NTSPL shall never sell, publish, exchange, or share such lead information with any external organization or individual for marketing, solicitation, or commercial exploitation without the explicit consent of the concerned individual or organization, unless required by applicable law.
Data Retention
Personal and business information shall be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, satisfy contractual obligations, comply with applicable laws, resolve disputes, enforce agreements and maintain legitimate business records.
Upon expiry of the applicable retention period, information shall be securely deleted, anonymized, or archived in accordance with NTSPL’s internal information security and data retention policies.
User Rights
Subject to applicable laws, users may request to:
- Access their personal information.
- Correct or update inaccurate information.
- Withdraw consent for marketing communications.
- Request deletion of their personal information where legally permissible.
- Raise concerns regarding the processing of their personal information.
Requests may be submitted through the contact details provided on this website and NTSPL will make reasonable efforts to respond within a reasonable timeframe in accordance with applicable legal requirements.
Policy Updates
NTSPL reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business operations, technologies, or security practices. Any updates shall become effective immediately upon publication on this website. Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is collected, used, and protected.
